Showing posts with label bad customer service. Show all posts
Showing posts with label bad customer service. Show all posts

Amana : AFI2538AEB 24.9 Cu. Ft. Refrigerator - Black Review

Amana : AFI2538AEB 24.9 Cu. Ft. Refrigerator - Black
Average Reviews:

(More customer reviews)
Our Amana Side-by-Side stopped cooling late in the afternoon the day before Thanksgiving. We bought ice and stuffed the fridge, then rushed to shop before the stores closed. This is not the way I like to shop. I like to do research first. But because we must keep Insulin chilled but not frozen we didn't have the luxury of research time and Internet shopping.
I knew I wanted this style because I love bottom freezers, it is easy to see items in the back, and it is energy efficient.
None of the stores we were able to get to before closing time carried this model. I found that most brands had freezer drawers that were extremely difficult to open. Some I couldn't open at all.
I was worried about buying American because I knew Whirlpool had bought the companies and we once had a Whirlpool that was nothing but trouble. Our son bought a bottom-freezer Amana after the company had been purchased by Whirlpool. He said he was pleased with it, had had no problems, and was told when he bought it that Amana still makes the machine; Whirlpool only makes the visible exterior.
I have recommended Amana to family and friends so the only question was could I open the drawer? Yes! The floor model was tight; the one on my new fridge is easier to open even when fully loaded. The freezer has 2 upper drawers for easy access to the foods you use most frequently. They slide.
The big surprise was inside the refrigerator section. The left side has 6 special holders for soda or beer cans. This saves a lot of shelf space. The right door has a special place for 2 gallons of milk. Shelves are adjustable. There are 2 crisper drawers and a deli drawer. To use the deli drawer you have to open both doors. The lights are bright. The water filter is up front so it's easy to replace. It's large so it should last quite a while. The fridge will tell you when the filter needs to be replaced. There's an alarm to warn you the doors aren't closed. It went off as we were loading the fridge. It's loud enough to hear across the room but it doesn't blast you out of the house.
This model provides ice and water through the door. You can select water only, cubes only, or both together. The temperature control is also on the outside. There is a child lock to prevent children and large dogs from playing with the water dispenser. (Yes, dogs sometimes press their noses to it. We have a friend who has a curious Great Dane.)
This refrigerator is quiet! Amana is not known for quiet refrigerators, only good ones. Insulation is great. It hardly runs but maintains temperature perfectly.
What you will miss are an egg container and a large ice container. I miss the crushed ice my previous Amana had. And I believe a side-by-side freezer holds more than this drawer. Both my Amanas are 25 cubic feet total but I don't know the freezer measurements.
The exterior does not show fingerprints!


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25 cu. ft. French Door Refrigerator - AFI2538AE

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LG LMX25964ST LMX25964ST French Door Refrigerator Review

LG LMX25964ST LMX25964ST French Door Refrigerator
Average Reviews:

(More customer reviews)
This feature-rich refrigerator was offered by several retailers at remarkably good prices during the 2010 holiday shopping season. I took advantage of the sales and has been largely happy with the purchase.
Pros:
1. Very nice modern looks.
2. Huge usable volume in the refrigerating compartment.
3. Ice-maker is not in the freezer, thus eliminating odors in the ice.
4. Water filter is easy to replace.
5. Reasonably energy efficient.
6. Excellent price and great value.
Cons:
1. Freezer volume is just par for the course.
2. A substantial part of the door panel shelf space is taken up by the ice-maker.
3. Ice/water dispenser is buried very deep and does not accommodate tall glasses.
4. Freezer generates a noticeable amount of frost.
5. Shutting one side of the French door may shake the other side open.


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SpacePlus Ice System
Double Freezer Drawers
Tall Ice & Water Dispenser
Sophisticated Style & Design
Energy Star
Wine Rack
Door Type: French 4-Door
Freezer Type: 2 Drawers
Refrigerator Capacity: 17.6 cu. ft.
Freezer Capacity: 7.1 cu. ft.
Total Capacity: 24.7 cu. ft
Size (W x H x D with door open): 44 1/4" x 69 3/4" x 46 1/2"
ENERGY STAR Compliant: Yes
Color: Stainless Steel
Ice & Water Dispenser: Yes
Display Type: LED (Temperature R/F, Ice & Water, Child Lock, IcePlus, Water Filter Status)
SpacePlus Ice System in-door: Yes
Water Filtration System: LT500P
Multi-Air Flow Cooling: Yes
Temperature Controls: Digital
Temperature Sensors: 5
LoDecibel Operation: Yes
Door Alarm: Yes
LED Interior Light: Yes
Child Lock: Yes
Warranty: 1 Year Parts and Labor, 7 Years on the Sealed System

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Samsung RF4287HARS 28 cu. ft. 4-Door French Door Refrigerator - Stainless Steel Review

Samsung RF4287HARS 28 cu. ft. 4-Door French Door Refrigerator - Stainless Steel
Average Reviews:

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So far the fridge works well, has tons of capacity, flexible shelving systems.
This unit is a tad shorter than others in this size class. It needs only 68.5" of clearance for the portion of the unit behind the hinges. There is a plastic cord holder/dust cover on the back left top of the ice box. This was a cover for a recessed area that looks like where the water connects to the ice maker. I had to remove it to fit under the 68.5" face frame I had. This leaves about 1/4" top clearance at the face frame of the upper cabinet (of course 2" above top when you get past the face frame). I did cover the recessed area with packing tape to keep dust out.
The touch screen is a little finicky about where you touch. To switch ice types or turn ice off, you actually don't touch the screen rather the top curved area of the ice/water portal - not very clear in manual, luckily there one one obscure picture that showed the correct spot.
The middle "flex" drawer looks very promising.
Will update this over time.
Update: 06/17/10
I did see a better picture about turning ice off - better that my initial review. Ice maker has a somewhat different and slightly louder "ice drop" sound. The ice making frequency could be faster, but only time will tell if it keeps up with summer demand. I did have to tweak the alignment of the upper doors - could not be simpler!!!

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Welcome to SAMSUNG. For over 70 years, SAMSUNG has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more. Their flagship company, SAMSUNG Electronics, leads the global market in high-tech electronics manufacturing and digital media. Through innovative, reliable products and services; talented people; a responsible approach to business and global citizenship; and collaboration with their partners and customers, SAMSUNG is taking the world in imaginative new directions. The Samsung Philosophy. At SAMSUNG, they follow a simple business philosophy: to devote their talent and technology to creating superior products and services that contribute to a better global society. Every day, their people bring this philosophy to life. Their leaders search for the brightest talent from around the world, and give them the resources they need to be the best at what they do. The result is that all of their products - from memory chips that help businesses store vital knowledge to mobile phones that connect people across continents - have the power to enrich lives. And that's what making a better global society is all about. Their Vision. Their Mission. SAMSUNG is guided by a singular vision: to lead the digital convergence movement. They believe that through technology innovation today, they will find the solutions they need to address the challenges of tomorrow. From technology, comes opportunity - for businesses to grow, for citizens in emerging markets to prosper by tapping into the digital economy, and for people to invent new possibilities. It's their aim to develop innovative technologies and efficient processes that create new markets, enrich people's lives and continue to make Samsung a trusted market leader. Everything they do at SAMSUNG is guided by their mission: to be the best

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Fisher Paykel : RF201ADUX 36 20.1 Cu. Ft. French Door Refrigerator Review

Fisher Paykel : RF201ADUX 36 20.1 Cu. Ft. French Door Refrigerator
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This is honestly the best refrigerator I've ever owned. The counter-depth cabinet integrates well into the kitchen, the surfaces are easy to keep clean, and the functionality is terrific. The shallow but wide refrigerator compartment puts everything right in view at eye level and the bottom freezer bin allows frozen stuff to be stacked up without the risk of it falling out on your foot. You have the convenience of chilled water through the door without the mechanical challenges of an ice dispenser.
I do have some minor quibbles. The door shelves and bins are almost - but not quite - big enough for a gallon of milk or an 18-pack of eggs. An extra quarter inch or so there would be welcome.
And then there's the icemaker. It doesn't make a ton of ice (a dozen small cubes every 3 hours or so), but it's plenty for my family, so I'm not taking points off there. The problem is that the feed tube tends to freeze up. It's an easy fix - there's a small heater that eliminates the problem - and it's covered under warranty. But still. The tech says the manufacturer leaves the heater off in order to get an Energy Star rating; sounds to me like removing a spark plug to increase gas mileage.
These quibbles would ordinarily make me give the fridge 3.5 - 4 stars, but the other reviews are so unfair that I figured a bump is in order. Seriously, somebody's slamming this fridge because his dryer didn't work? And another review complains about the unit because the repair guy didn't have parts in his truck? Seriously, those are problems with the dryer and the repair guy; there's nothing wrong with the fridge. According to the guy who came out to fix my icemaker, this is a well-made and reliable refrigerator. I recommend it.

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An exciting new Fisher & Paykel refrigerator that leads the market in features yet with useable refrigerator and freezer space superior to that of similar sized alternatives. Automatic ice making, chilled filtered water on demand and strong extendable storage drawers make this the complete appliance. Features include: Active Smart electronic intelligence provides unequalled cooling and temperature performance Two variable speed fans provide independent control of the refrigerator and freezer compartment Multiple cooling vents provide even temperature distribution Two independent temperature sensors accurately monitor both refrigerator and freezer compartments Frost free Adaptive defrost External water dispenser. Because this dispenser takes up no room in the door, you still have maximum space for food storage Internal ice maker. Clean, crisp ice cubes on demand with no impact on useable space. Electronic interface. All Active Smarts features can be accessed through the external

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GE Profile : PFSF6PKXBB 25.5 cu. ft. French Door Refrigerator with Ice/Water - Black Review

GE Profile : PFSF6PKXBB 25.5 cu. ft. French Door Refrigerator with Ice/Water - Black
Average Reviews:

(More customer reviews)
Pros: The full width, but shallow produce/deli drawer is useful and good to have a selectable temp according to what's in it. We set the temp to Deli and keep sliced meats and cheese in it and its perfect for that, wide but shallow so everything is visible. That drawer complements the usual 2 produce drawers which are directly above. Door storage is nicely adjustable. The freezer has an upper drawer that works well for storage.
Cons: The icemaker kicks the ice into the tray with a real racket. Our old Amana made some noise this way, but this one wakes me up some nights. The ice thru the door will splash the drink onto the floor if there is already liquid in the glass (maybe other models do this too). The buttons on the door for controlling the fridge and thru-door functions aren't very good. The buttons are part of a smooth face, but the lighted phrases that indicate the mode are not buttons, the buttons are around the edges and aren't lit. Most folks try to press on the lighted phrases, which is more intuitive. For instance, to get ice thru the door, you have to first look and see if the symbol above "cubed", "crushed", or "water", is lit, and if your desired selection is not lit, you have to press the button marked "ice & water", WHICH IS NOT LIT, until your desired selection is lit. I know how to work it now, but no one new figures it out without help.
I should caveat these cons with the fact that we chose this fridge without trying it out first. We went to a Sears scratch and dent store, where we were able to save $1000 off list, but the models weren't powered up for demo. If I could have tried them powered up and found another model with more intuitive door controls I might have chosen that. But overall it is a very good fridge, especially at the price we paid.

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GE Consumer and Industrial spans the globe as an industry leader in major appliance, lighting and integrated industrial equipment systems and services. They provide solutions for commercial, industrial and residential use in more than 100 countries which uses innovative technologies and ecomagination. It's a GE initiative to aggressively bring to market new technologies that help customers and consumers meet pressing environmental challenges to deliver comfort, convenience and electrical protection and control. GE brings imagination to work. The Marriage of Style and Innovation GE Profile appliances offer the best in contemporary design matched with the latest kitchen technologies.

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